Refund policy
Please order carefully. Note the ring sizes. Use our ring size guide. Please also note the comments on oxidation and gold plating.
Returns will not be accepted due to customer errors or changes in opinion.
Please read the Description of each piece carefully. If you have any doubts about the size, color, dimensions or weight of the piece, please don't hesitate to contact me. I am at your disposal for further information.
If a product you have ordered is defective or otherwise does not meet your order specifications, please contact me immediately to have the Arrange for your order to be returned within 21 days.
To complete your return, I need a receipt or proof of purchase.
As soon as Your return has been received and checked, I will send you an e-mail to inform you that I have received your return.
If a piece of jewelery is justified, the refund will be processed and the credit is created. It helps me a lot if you provide your account details when returning the goods. This way I can make the transfer quickly.
Please ensure that the item is returned in the original packaging and in the same condition in which you received it. For your protection, please use an insured courier to return your order and keep your receipt as we are not responsible for items that are damaged or lost in transit.